What's the deal with Factory Pro?

Yoniboi · Post by **Yoniboi** » Wed Aug 12, 2009 2:06 pm

Does anyone have experience with FP?

I sent an email to FP about their complete carb refurb kit but they haven't got back.
Do they answer email, or do I have to phone, hassle etc???

Cheers
John

Mike_SS · Post by **Mike_SS** » Wed Aug 12, 2009 3:52 pm

I found them OK with answering emails. I had to wait 6 weeks for the parts but they told me up front about that and then delvered when they said they would.

Yoniboi · Post by **Yoniboi** » Wed Aug 12, 2009 5:11 pm

Cheers Mike,

I'll be a little more patient then, it is August after all. Thanks for the info.

John

hotcam · Post by **hotcam** » Wed Aug 12, 2009 5:30 pm

They've been good for me, although one email I sent got lost.
If they haven't replied I'd phone them.

Stig · Post by **Stig** » Fri Aug 14, 2009 7:24 am

I've been ordering for the folk at EXUP1000 from a company called Allens Performance in the UK. If we have 4 orders at the same time, they'll do us a 20% discount proir to VAT and shipping.

If theres something specific you want, I'll ask and add them to the next order if you want. I'll then ship you you at cost.

regards
Paul

Yoniboi · Post by **Yoniboi** » Fri Aug 14, 2009 1:41 pm

Cheers Paul, that sounds great!

I want needle-valves and eTubes for an EXUP1000

When are you planning on making another order?

John

sickle44 · Post by **sickle44** » Sat Aug 15, 2009 1:30 am

Never had a problem with FP, except for getting a tech on the phone one day. They are a little slower to answer emails, best to phone, if you need an immediate response.

spook · Post by **spook** » Fri Aug 21, 2009 9:22 am

They stuffed up one of my orders for shift kits (sent one instead of two) I emailed and they fixed up the problem with out question, hesitation, or additional cost... Good people